Enjoying a moment of disconnection at our locations in Can Sanç, Baró de Santa Maria del Sepulcre, or Sindicat is a custom that has united Mallorcan families and visitors since the year 1700. However, we know that nowadays, living with food allergies and intolerances means that choosing a dessert requires special attention. At Ca’n Joan de s’Aigo, faithful to our traditional craft and out of respect for those who visit us, we want everyone to truly feel at home. Therefore, if you are looking to savour authentic artisanal ice cream in Palma but need to mind what you consume, we offer this practical guide to choosing with complete peace of mind.
Our selection of ice creams is prepared daily in our single central workshop using natural and locally sourced raw materials. By avoiding industrial shortcuts, our counter reflects the essence of yesteryear’s recipes, but it also requires customers to understand the base of each flavor to make the right choice according to their needs.
Practical recommendations according to intolerances
When taking a seat at our marble tables, understanding the composition of the menu is the first step to enjoying the experience safely:
· Lactose or milk protein intolerance: The lightest and most refreshing flavors on our menu are our fruit ice creams, such as strawberry or apricot, as well as our cava variety. Since they are crafted with a water base and selected fruits, they dispense with the dairy ingredients required in chocolate, leche merengada, or mantecado (cream ice cream) flavors. Likewise, our iconic almond horchata, served chilled in a glass goblet, provides a liquid, light, and entirely plant-based alternative.
· Egg intolerance: While eggs are the indispensable soul of traditional sponge cakes like the cuarto, options based exclusively on fruits or sorbets are formulated differently. However, as these belong to a traditional recipe book, specific guidelines should always be confirmed on-site.
· Nut allergy: If you need to strictly avoid tree nuts, it is paramount to exercise extreme caution. Mallorcan almond ice cream—the great emblem of our house—and hazelnut ice cream constantly grace our tables, meaning these ingredients are a fundamental part of our daily workspace.
What to ask at the counter: the reality of an artisanal workshop
When visiting a traditional ice cream parlor in Palma with specific dietary guidelines, communication with our team is your best tool. We encourage you to ask our counter or table staff directly about the ingredients and preparation of the flavors of the day. We will be delighted to provide you with detailed information about the composition of each option to ensure your choice suits your needs.
It is fundamental to remember a technical aspect: due to the strictly artisanal nature of our production, where we constantly handle natural raw materials such as almonds, eggs, or dairy, it is impossible to guarantee the absolute absence of cross-contamination or traces in the products on display. For this reason, if you suffer from a severe allergy, we strongly recommend reviewing the updated allergen information available in-store before placing your order.
For us, keeping a three-century-old craft alive implies taking care of hospitality in every single detail. Seeing generations of families and travelers peacefully enjoying their afternoon snack in our glass goblets is the reason we continue to work with patience. When placing your order, remember to clear up any doubts with our staff, and if you wish, you can consult our official products and allergens section on our website beforehand to plan your moment of pause with total safety.
